Delivery and Returns
Delivery & Returns
Delivery Information
We aim to dispatch all orders as quickly as possible from our Northern Ireland studio.
All paint is professionally tinted to order, ensuring consistency and quality with every tin.
UK Delivery
-
100ml – Royal Mail £3.99 - Delivery 48hrs
- 1L tins – Yodel £5.50 /£7.99 - Delivery 72hrs
- 2.5L tins – Yodel £7.99 - Delivery 72 hrs
- Larger orders – £12.95 - Delivery 48hrs
Ireland Delivery
We ship across Ireland.
Shipping rates are calculated at checkout based on order size.
Processing Time
Orders are typically dispatched within 1–3 working days. Delivery is usually between 48hrs - 72 hrs.
During busy periods, this may take slightly longer - we always aim to keep you informed.
Important Information
- All orders are carefully packed to ensure safe delivery.
- Each colour is tinted specifically for your order.
- To ensure you are happy with your choice, we recommend ordering a sample first.
Returns & Refunds
Because all paint is tinted specifically for your order, we are unable to accept returns unless items are:
- Faulty
- Damaged in transit
Damaged Orders
If your order arrives damaged:
- Contact us within 48 hours
- Include photos of the damage
- We will arrange a replacement or refund where appropriate
Need Help?
If you have any questions before ordering, we’re here to help:
📧 autenticopaintonline@gmail.com
📞 07515851755