Delivery Information

We aim to dispatch all orders as quickly as possible from our studio in Northern Ireland.

All paint is professionally tinted to order, helping ensure colour consistency and quality with every tin.

UK Delivery

100ml sample pots
Royal Mail — £3.99
Estimated delivery: 2–3 working days after dispatch.

1L tin
Yodel — £5.50
Estimated delivery: 3–4 working days after dispatch.

2 × 1L tins or 1 × 2.5L tin
Yodel — £7.99
Estimated delivery: 3–4 working days after dispatch.

Larger orders
DPD — from £12.95
Estimated delivery: 48 hours after dispatch. Shipping is calculated according to order size and weight.

Ireland Delivery

We ship across Ireland. Shipping rates are calculated at checkout based on order size, weight and delivery location.

Processing Time

Orders are typically dispatched within 1–3 working days. During busy periods, this may take slightly longer, but we always aim to keep customers informed.

Important Information

All orders are carefully packed to help ensure safe delivery.

Each colour is tinted specifically for your order. To help avoid disappointment, we recommend ordering a sample pot first, where available.

Returns and Refunds

Because paint is tinted specifically for your order, we are unable to accept returns unless the item is faulty, leaking, unusable, or the paint itself has been affected in transit.

Damaged Orders

If you believe your order has been damaged in transit in a way that affects the paint or makes the product unusable, please contact us within 48 hours of delivery.

Please include clear photographs of the outer packaging, the tin and the affected area so we can review the issue properly.

Minor dents, marks or cosmetic damage to tins can occasionally happen during transit and do not usually affect the quality or usability of the paint inside.

Need Help?

If you have any questions before ordering, please contact us:

Email: autenticopaintonline@gmail.com
Phone: 07515851755